Testimonials

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We Are Committed to Your Homebuying Experience

One of the principles Guardian Mortgage was founded on is superior customer service. Our greatest source of pride comes from our clients' satisfaction. 

We are proud to share our overall Customer Service Rating, provided by experience.com, was 4.92 our of 5 stars for the 2022 calendar year.

experience.com rating

What Our Clients Say:

5 Star Rating
Miss Gamboa was great. We didn’t have any issues with any Processing. She was there anytime needed
Roberto
El Paso, TX
May 05, 2024
4 Star Rating
Got closing done early.
Gary
Louisburg, KS
May 05, 2024
5 Star Rating
It was great to work with Alan, he made so easy to understand and follow directions to accomplish all the tasks that needed to get those milestones done. I’d highly recommend him, his team and the app. you get to work with in order to execute the same goal. Thank you, so much! 🫶
Ely
Denver, CO
May 04, 2024
5 Star Rating
I enjoyed the detailed explanations and timely communications.
Sierra
Crowley, TX
May 04, 2024
5 Star Rating
Easy tracking on what step we were in our process. Other than our high interest rate that I know you personally have no control over, it was one of the easiest refi's I experienced!
Annette
Nampa, ID
May 04, 2024
5 Star Rating
Very communicative, supportive, and easy to navigate.
Alison
Kennewick, WA
May 04, 2024
5 Star Rating
Communication was great and Eric was available even on Sunday evenings when we had questions. Eric was very professional but was very approachable with any questions we had as first time home buyers. We discovered some mistakes in the documents sent to us however Eric made sure to correct them immediately and handled it in a great caring way and made sure to win our trust. Eric was/is always available for questions and made sure to explain everything in detail with us. We would highly recommend Eric’s services from him and his team (summer) to anyone else.
Sybe
Lakewood, CO
May 04, 2024
5 Star Rating
Thank you Mickey for taking care of us!
Chelsi
Portland, OR
May 04, 2024
5 Star Rating
Mrs.Valerie was great at her job and very hands on. She worked with my busy work schedule and always made time for my question I had on any topic along with extra advice. She also made time to show up for my signing date which was a great surprise that I actually got to meet her in person.
Christopher
Texas City, TX
May 04, 2024
5 Star Rating
Communication is key in the loan process and Diana nailed it! She not only found a construction loan program that best fit our family’s needs, she was also incredibly patient with our questions and thorough with her answers. From pre-qualifying all the way to closing, Diana kept us informed and guided us along the way. Without us asking, she took time out of her busy schedule to meet us at our signing appointment to be available in the event any questions came up. We closed the loan on time and our builder is already onsite and construction of our Barndominium is underway. We are looking forward to working with Diana again when construction is complete to refinance our loan. Diana and her team were, all-around, wonderful to work with. We will highly recommend her to friends, family, and anyone looking for a loan to build, purchase, or refinance their home.
Dione
Horseshoe Bend, ID
May 04, 2024